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“We recognised early on that these tools would allow us to collaborate more effectively than existing technologies,” says JP Rangaswami, chief information officer at DrKW.

More than 450 DrKW employees have internal blogs and the bank has built an internal wiki with more than 2,000 pages which is used by a quarter of its workforce. After just six months, the traffic on the wiki exceeds that on the entire DrKW intranet.

Office productivity is currently one of the themes within the FT's Digital Business Report. Geoff Nairn's piece Social networking becomes work and Kate Mackenzie's piece Email – is it out of control are recommended reading. While not a fan of the term Knowledge Management it is good to see more mainstream coverage of weblog and wiki adoption within enterprises. Kate if you read this perhaps you might correct your reference to SocialText as Open Text.


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